Healthcare Software As A Service Market Opportunities and Strategies to 2030

The global healthcare software as a service market size was valued at USD 12.2 billion in 2020, and is predicted to be worth around USD 60.7 billion by 2030, registering a CAGR of 20.5% during the forecast period 2022 to 2030.

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Growth Factors

The growing adoption of cloud computing in the healthcare industry is driving the growth. Software as a Service (SaaS) is the largest service segment in the cloud computing industry. Healthcare providers and payers are rapidly adopting SaaS in the EHR systems, clinical information systems, remote patient monitoring systems, storage, archiving, PACS, population health management, revenue cycle management, analytics, patient-facing web, supply chain management, disaster recovery, and precision medicine.

The growing adoption of cloud technologies and growing digitalization in healthcare are major parameters driving the growth of the healthcare Software as a Service (SaaS) market during the forecast period. According to the Right Scale report published in 2019, a software service company, 94% of the enterprises use the cloud. It also suggests that around 21% of enterprises are planning to install cloud in near future.

Report Coverage

Report Scope Details
Market Size US$ 60.7 billion by 2030
Growth Rate CAGR of 20.5% From 2022 to 2030
Largest Market North America
Base Year 2021
Forecast Period 2022 to 2030
Segments Covered Application, Deployment model, End user
Regional Scope North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Companies Mentioned Microsoft; Salesforce; Adobe; SAP; Oracle; CISCO; Google; IBM; ServiceNow; Workday

By Application Analysis

The patient portal segment held the highest revenue share of 17.1% in 2020. The rising adoption of patient portal software and the availability of a large number of patient portals and software are contributing to the high revenue share of the segment. Increasing demand for digital tools such as a portal for patient engagement is expected to drive the adoption of patient portals. For instance, according to an article published by DocASAP, 54% of the patients prefer digital tools over the phone for appointments reminders and communication.

The telemedicine segment is expected to register the fastest growth over the forecast period. High adoption of telemedicine during the COVID-19 pandemic and increasing preference for these services are the key contributing factors driving the growth of the segment.

By End-user Analysis

The provider segment held the largest revenue share of over 70% in 2020 and is estimated to be the fastest-growing segment during the forecast period, owing to the high adoption rate of cloud computing and software as a service technology, by hospitals.

Many hospitals are installing and updating digital technologies to cater to challenges such as shortage of skilled workforce and limited resources, thereby driving the growth. For instance, St. Thomas Elgin General Hospital from Canada implemented SaaS technology for medical imaging referral management, in November 2021.

The payer segment is estimated to witness lucrative growth during the forecast period. Health insurance companies have started adopting SaaS technology for various applications such as medical billing, ERP, and other portal systems.

By Deployment Model Analysis

The hybrid segment held the highest revenue share of 50.2% in the global healthcare software as a service market. It is attributed to the high adoption of hybrid SaaS by all industries, including healthcare as it offers a combination of public and private cloud.

The hybrid deployment model offers benefits, including flexibility to support a remote workforce, better security and data control at reduced costs, improved scalability, enhanced innovation, improved security, and easy risk management.

The public deployment model is estimated to witness lucrative growth during the forecast period. According to a study conducted by HIMMS in Germany, the majority of the hospitals in Germany use the public cloud.

By Regional Analysis

North America accounted for the highest revenue share of 47.7%. The high market presence of major players such as IBM, Google, SAP, and Microsoft in the U.S. and Canada is a major contributor to the high revenue share.

Asia Pacific is anticipated to witness the fastest CAGR during the forecast period, attributed to various initiatives undertaken by key stakeholders. For instance, in November 2021, Augnito.ai, an artificial intelligence-based voice solution provider, introduced The Big Diwali SaaS Fest to offer and promote digitalization for clinical documentation among doctors in India.

Key Players

  • Microsoft
  • Salesforce
  • Adobe
  • SAP
  • Oracle
  • CISCO
  • Google
  • IBM
  • ServiceNow
  • Workday

Market Segmentation

  • By Application
    • Patient Portal
    • Telemedicine
    • Mobile Communication
    • ePrescribing
    • EHR Systems
    • ERP & HR Portal
    • Medical Billing
    • Others
  • By Deployment Model
    • Private
    • Hybrid
    • Public
  • By End-use
    • Provider
    • Payers
  • Regional
    • North America
      • U.S.
      • Canada
    • Europe
      • U.K.
      • Germany
      • France
      • Italy
      • Spain
      • Russia
    • Asia Pacific
      • Japan
      • China
      • India
      • Australia
      • South Korea
    • Latin America
      • Mexico
      • Brazil
      • Argentina
    • Middle East & Africa
      • South Africa
      • Saudi Arabia
      • UAE

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Reasons to Purchase this Report:

– Market segmentation analysis including qualitative and quantitative research incorporating the impact of economic and policy aspects
– Regional and country level analysis integrating the demand and supply forces that are influencing the growth of the market.
– Market value USD Million and volume Units Million data for each segment and sub-segment
– Competitive landscape involving the market share of major players, along with the new projects and strategies adopted by players in the past five years
– Comprehensive company profiles covering the product offerings, key financial information, recent developments, SWOT analysis, and strategies employed by the major market players

Table of Contents

Chapter 1.  Introduction

1.1.  Research Objective

1.2.  Scope of the Study

1.3.  Definition

Chapter 2.  Research Methodology

2.1.  Research Approach

2.2.  Data Sources

2.3.  Assumptions & Limitations

Chapter 3.  Executive Summary

3.1.  Market Snapshot

Chapter 4.  Market Variables and Scope

4.1.  Introduction

4.2.  Market Classification and Scope

4.3.  Industry Value Chain Analysis

4.3.1.    Raw Material Procurement Analysis

4.3.2.    Sales and Distribution Channel Analysis

4.3.3.    Downstream Buyer Analysis

Chapter 5.  Market Dynamics Analysis and Trends

5.1.  Market Dynamics

5.1.1.    Market Drivers

5.1.2.    Market Restraints

5.1.3.    Market Opportunities

5.2.  Porter’s Five Forces Analysis

5.2.1.    Bargaining power of suppliers

5.2.2.    Bargaining power of buyers

5.2.3.    Threat of substitute

5.2.4.    Threat of new entrants

5.2.5.    Degree of competition

Chapter 6.  Competitive Landscape

6.1.1.    Company Market Share/Positioning Analysis

6.1.2.    Key Strategies Adopted by Players

6.1.3.    Vendor Landscape

6.1.3.1.        List of Suppliers

6.1.3.2.        List of Buyers

Chapter 7.  Global Healthcare Software As A Service Market, By Application

7.1.  Healthcare Software As A Service Market, by Application, 2021-2030

7.1.1.    Patient Portal

7.1.1.1.        Market Revenue and Forecast (2019-2030)

7.1.2.    Telemedicine

7.1.2.1.        Market Revenue and Forecast (2019-2030)

7.1.3.    Mobile Communication

7.1.3.1.        Market Revenue and Forecast (2019-2030)

7.1.4.    ePrescribing

7.1.4.1.        Market Revenue and Forecast (2019-2030)

7.1.5.    EHR Systems

7.1.5.1.        Market Revenue and Forecast (2019-2030)

7.1.6.    ERP & HR Portal

7.1.6.1.        Market Revenue and Forecast (2019-2030)

7.1.7.    Medical Billing

7.1.7.1.        Market Revenue and Forecast (2019-2030)

Chapter 8.  Global Healthcare Software As A Service Market, By Deployment Model

8.1.  Healthcare Software As A Service Market, by Deployment Model, 2021-2030

8.1.1.    Private

8.1.1.1.        Market Revenue and Forecast (2019-2030)

8.1.2.    Hybrid

8.1.2.1.        Market Revenue and Forecast (2019-2030)

8.1.3.    Public

8.1.3.1.        Market Revenue and Forecast (2019-2030)

Chapter 9.  Global Healthcare Software As A Service Market, By End User

9.1.  Healthcare Software As A Service Market, by End User, 2021-2030

9.1.1.    Provider

9.1.1.1.        Market Revenue and Forecast (2019-2030)

9.1.2.    Payers

9.1.2.1.        Market Revenue and Forecast (2019-2030)

Chapter 10.      Global Healthcare Software As A Service Market, Regional Estimates and Trend Forecast

10.1.        North America

10.1.1.  Market Revenue and Forecast, by Application (2019-2030)

10.1.2.  Market Revenue and Forecast, by Deployment Model (2019-2030)

10.1.3.  Market Revenue and Forecast, by End User (2019-2030)

10.1.4.  U.S.

10.1.4.1.      Market Revenue and Forecast, by Application (2019-2030)

10.1.4.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.1.4.3.      Market Revenue and Forecast, by End User (2019-2030)

10.1.5.  Rest of North America

10.1.5.1.      Market Revenue and Forecast, by Application (2019-2030)

10.1.5.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.1.5.3.      Market Revenue and Forecast, by End User (2019-2030)

10.2.        Europe

10.2.1.  Market Revenue and Forecast, by Application (2019-2030)

10.2.2.  Market Revenue and Forecast, by Deployment Model (2019-2030)

10.2.3.  Market Revenue and Forecast, by End User (2019-2030)

10.2.4.  UK

10.2.4.1.      Market Revenue and Forecast, by Application (2019-2030)

10.2.4.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.2.4.3.      Market Revenue and Forecast, by End User (2019-2030)

10.2.5.  Germany

10.2.5.1.      Market Revenue and Forecast, by Application (2019-2030)

10.2.5.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.2.5.3.      Market Revenue and Forecast, by End User (2019-2030)

10.2.6.  France

10.2.6.1.      Market Revenue and Forecast, by Application (2019-2030)

10.2.6.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.2.6.3.      Market Revenue and Forecast, by End User (2019-2030)

10.2.7.  Rest of Europe

10.2.7.1.      Market Revenue and Forecast, by Application (2019-2030)

10.2.7.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.2.7.3.      Market Revenue and Forecast, by End User (2019-2030)

10.3.        APAC

10.3.1.  Market Revenue and Forecast, by Application (2019-2030)

10.3.2.  Market Revenue and Forecast, by Deployment Model (2019-2030)

10.3.3.  Market Revenue and Forecast, by End User (2019-2030)

10.3.4.  India

10.3.4.1.      Market Revenue and Forecast, by Application (2019-2030)

10.3.4.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.3.4.3.      Market Revenue and Forecast, by End User (2019-2030)

10.3.5.  China

10.3.5.1.      Market Revenue and Forecast, by Application (2019-2030)

10.3.5.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.3.5.3.      Market Revenue and Forecast, by End User (2019-2030)

10.3.6.  Japan

10.3.6.1.      Market Revenue and Forecast, by Application (2019-2030)

10.3.6.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.3.6.3.      Market Revenue and Forecast, by End User (2019-2030)

10.3.7.  Rest of APAC

10.3.7.1.      Market Revenue and Forecast, by Application (2019-2030)

10.3.7.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.3.7.3.      Market Revenue and Forecast, by End User (2019-2030)

10.4.        MEA

10.4.1.  Market Revenue and Forecast, by Application (2019-2030)

10.4.2.  Market Revenue and Forecast, by Deployment Model (2019-2030)

10.4.3.  Market Revenue and Forecast, by End User (2019-2030)

10.4.4.  GCC

10.4.4.1.      Market Revenue and Forecast, by Application (2019-2030)

10.4.4.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.4.4.3.      Market Revenue and Forecast, by End User (2019-2030)

10.4.5.  North Africa

10.4.5.1.      Market Revenue and Forecast, by Application (2019-2030)

10.4.5.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.4.5.3.      Market Revenue and Forecast, by End User (2019-2030)

10.4.6.  South Africa

10.4.6.1.      Market Revenue and Forecast, by Application (2019-2030)

10.4.6.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.4.6.3.      Market Revenue and Forecast, by End User (2019-2030)

10.4.7.  Rest of MEA

10.4.7.1.      Market Revenue and Forecast, by Application (2019-2030)

10.4.7.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.4.7.3.      Market Revenue and Forecast, by End User (2019-2030)

10.5.        Latin America

10.5.1.  Market Revenue and Forecast, by Application (2019-2030)

10.5.2.  Market Revenue and Forecast, by Deployment Model (2019-2030)

10.5.3.  Market Revenue and Forecast, by End User (2019-2030)

10.5.4.  Brazil

10.5.4.1.      Market Revenue and Forecast, by Application (2019-2030)

10.5.4.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.5.4.3.      Market Revenue and Forecast, by End User (2019-2030)

10.5.5.  Rest of LATAM

10.5.5.1.      Market Revenue and Forecast, by Application (2019-2030)

10.5.5.2.      Market Revenue and Forecast, by Deployment Model (2019-2030)

10.5.5.3.      Market Revenue and Forecast, by End User (2019-2030)

Chapter 11.  Company Profiles

11.1.              Microsoft

11.1.1.  Company Overview

11.1.2.  Product Offerings

11.1.3.  Financial Performance

11.1.4.  Recent Initiatives

11.2.              Salesforce

11.2.1.  Company Overview

11.2.2.  Product Offerings

11.2.3.  Financial Performance

11.2.4.  Recent Initiatives

11.3.              Adobe

11.3.1.  Company Overview

11.3.2.  Product Offerings

11.3.3.  Financial Performance

11.3.4.  Recent Initiatives

11.4.              SAP

11.4.1.  Company Overview

11.4.2.  Product Offerings

11.4.3.  Financial Performance

11.4.4.  Recent Initiatives

11.5.              Oracle

11.5.1.  Company Overview

11.5.2.  Product Offerings

11.5.3.  Financial Performance

11.5.4.  Recent Initiatives

11.6.              CISCO

11.6.1.  Company Overview

11.6.2.  Product Offerings

11.6.3.  Financial Performance

11.6.4.  Recent Initiatives

11.7.              Google

11.7.1.  Company Overview

11.7.2.  Product Offerings

11.7.3.  Financial Performance

11.7.4.  Recent Initiatives

11.8.              IBM

11.8.1.  Company Overview

11.8.2.  Product Offerings

11.8.3.  Financial Performance

11.8.4.  Recent Initiatives

11.9.              ServiceNow

11.9.1.  Company Overview

11.9.2.  Product Offerings

11.9.3.  Financial Performance

11.9.4.  Recent Initiatives

11.10.           Workday

11.10.1.               Company Overview

11.10.2.               Product Offerings

11.10.3.               Financial Performance

11.10.4.               Recent Initiatives

Chapter 12.  Research Methodology

12.1.              Primary Research

12.2.              Secondary Research

12.3.              Assumptions

Chapter 13.  Appendix

13.1.              About Us

Glossary of Terms

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