June 18, 2024

Chatbot Market Size To Cross USD 4.9 Bn By 2032

The global chatbot market size accounted for US$ 0.84 Bn in 2022 and is projected to reach around USD 4.9 Bn by 2032, growing at a CAGR of 19.29% from 2023 to 2032.

Chatbot Market Size 2023 To 2032 - Precedence Statistics

Report Summary

The global chatbot market report provides a Point-by-Point and In-Depth analysis of global market size, regional and country-level market size, market share, segmentation market growth, competitive landscape, sales analysis, opportunities analysis, strategic market growth analysis, the impact of domestic and global market key players, value chain optimization, trade regulations, recent developments, product launches, area marketplace expanding, and technological innovations.

The study offers a comprehensive analysis on diverse features, including production capacities, demand, product developments, revenue generation, and sales in the chatbot market across the globe.

A comprehensive estimate on the chatbot market has been provided through an optimistic scenario as well as a conservative scenario, taking into account the sales of chatbot during the forecast period. Price point comparison by region with global average price is also considered in the study.

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Chatbot Market Report Scope 

Report CoverageDetails
Market Size in 2023USD 1 Billion
Market Size by 2032USD 4.9 Billion
Growth Rate from 2023 to 2032CAGR of 19.29%
Base Year2022
Forecast Period2023 to 2032
Segments CoveredBy End User, By Application, By Type, By Product and By Vertical

Key Highlights:

Reports Coverage: It incorporates key market sections, key makers secured, the extent of items offered in the years considered, worldwide containerized chatbot market and study goals. Moreover, it contacts the division study gave in the report based on the sort of item and applications.

Market Outline: This area stresses the key investigations, market development rate, serious scene, market drivers, patterns, and issues notwithstanding the naturally visible pointers.

Market Production by Region: The report conveys information identified with import and fare, income, creation, and key players of every single local market contemplated are canvassed right now.

Also Read: Heterocyclic and Fluoro Organic Compounds Market Size Analysis 2022 To 2032

Chatbot Market Players

The report includes the profiles of key chatbot market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information, key development in past five years.

Major companies operating in this area

  • IBM Corporation
  • Google
  • Microsoft
  • AWS
  • Oracle
  • Acuvate
  • Aivo
  • Artificial Solutions
  • Botsify Inc
  • Creative Virtual Ltd.
  • eGain Corporation
  • Inbenta Technologies Inc.
  • Next IT Corp.
  • Nuance Communications, Inc.

Market Segmentation

By End User

  • Small Enterprises
  • Medium Enterprises
  • Large Enterprises

By Application 

  • Bots for Service
  • Bots For social media
  • Bots For Payments/Order Processing
  • Bots For Marketing
  • Others

By Type 

  • Standalone
  • Web-based
  • Messenger-based/Third Party

By Product 

  • Artificial Intelligence
  • Marketing
  • Human Intelligence

By Vertical 

  • Healthcare
  • Retail
  • Banking, Financial Services and Insurance (BFSI)
  • Media and Entertainment
  • Travel & Tourism
  • E-commerce
  • Others

Regional Segmentation

  • North America (U.S., Canada, Mexico)
  • Europe (Germany, France, U.K., Italy, Spain, Rest of Europe)
  • Asia-Pacific (China, Japan, India, Southeast Asia and Rest of APAC)
  • Latin America (Brazil and Rest of Latin America)
  • Middle East and Africa (GCC, North Africa, South Africa, Rest of MEA)

Research Methodology

Secondary Research

It involves company databases such as Hoover’s: This assists us to recognize financial information, the structure of the market participants and industry’s competitive landscape.

The secondary research sources referred in the process are as follows:

  • Governmental bodies, and organizations creating economic policies
  • National and international social welfare institutions
  • Company websites, financial reports and SEC filings, broker and investor reports
  • Related patent and regulatory databases
  • Statistical databases and market reports
  • Corporate Presentations, news, press release, and specification sheet of Manufacturers

Primary Research

Primary research includes face-to-face interviews, online surveys, and telephonic interviews.

  • Means of primary research: Email interactions, telephonic discussions and Questionnaire-based research etc.
  • In order to validate our research findings and analysis, we conduct primary interviews of key industry participants. Insights from primary respondents help in validating the secondary research findings. It also develops Research Team’s expertise and market understanding.

TABLE OF CONTENT

Chapter 1. Introduction

1.1. Research Objective

1.2. Scope of the Study

1.3. Definition

Chapter 2. Research Methodology

2.1. Research Approach

2.2. Data Sources

2.3. Assumptions & Limitations

Chapter 3. Executive Summary

3.1. Market Snapshot

Chapter 4. Market Variables and Scope 

4.1. Introduction

4.2. Market Classification and Scope

4.3. Industry Value Chain Analysis

4.3.1. Raw Material Procurement Analysis

4.3.2. Sales and Distribution Channel Analysis

4.3.3. Downstream Buyer Analysis

Chapter 5. COVID 19 Impact on Chatbot Market 

5.1. COVID-19 Landscape: Chatbot Industry Impact

5.2. COVID 19 – Impact Assessment for the Industry

5.3. COVID 19 Impact: Global Major Government Policy

5.4. Market Trends and Opportunities in the COVID-19 Landscape

Chapter 6. Market Dynamics Analysis and Trends

6.1. Market Dynamics

6.1.1. Market Drivers

6.1.2. Market Restraints

6.1.3. Market Opportunities

6.2. Porter’s Five Forces Analysis

6.2.1. Bargaining power of suppliers

6.2.2. Bargaining power of buyers

6.2.3. Threat of substitute

6.2.4. Threat of new entrants

6.2.5. Degree of competition

Chapter 7. Competitive Landscape

7.1.1. Company Market Share/Positioning Analysis

7.1.2. Key Strategies Adopted by Players

7.1.3. Vendor Landscape

7.1.3.1. List of Suppliers

7.1.3.2. List of Buyers

Chapter 8. Global Chatbot Market, By End User

8.1. Chatbot Market, by End User, 2023-2032

8.1.1. Small Enterprises

8.1.1.1. Market Revenue and Forecast (2020-2032)

8.1.2. Medium Enterprises

8.1.2.1. Market Revenue and Forecast (2020-2032)

8.1.3. Large Enterprises

8.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 9. Global Chatbot Market, By Application

9.1. Chatbot Market, by Application, 2023-2032

9.1.1. Bots for Service

9.1.1.1. Market Revenue and Forecast (2020-2032)

9.1.2. Bots For social media

9.1.2.1. Market Revenue and Forecast (2020-2032)

9.1.3. Bots For Payments/Order Processing

9.1.3.1. Market Revenue and Forecast (2020-2032)

9.1.4. Bots For Marketing

9.1.4.1. Market Revenue and Forecast (2020-2032)

9.1.5. Others

9.1.5.1. Market Revenue and Forecast (2020-2032)

Chapter 10. Global Chatbot Market, By Type 

10.1. Chatbot Market, by Type, 2023-2032

10.1.1. Standalone

10.1.1.1. Market Revenue and Forecast (2020-2032)

10.1.2. Web-based

10.1.2.1. Market Revenue and Forecast (2020-2032)

10.1.3. Messenger-based/Third Party

10.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 11. Global Chatbot Market, By Product

11.1. Chatbot Market, by Product, 2023-2032

11.1.1. Artificial Intelligence

11.1.1.1. Market Revenue and Forecast (2020-2032)

11.1.2. Marketing

11.1.2.1. Market Revenue and Forecast (2020-2032)

11.1.3. Human Intelligence

11.1.3.1. Market Revenue and Forecast (2020-2032)

Chapter 12. Global Chatbot Market, By Vertical

12.1. Chatbot Market, by Vertical, 2023-2032

12.1.1. Healthcare

12.1.1.1. Market Revenue and Forecast (2020-2032)

12.1.2. Retail

12.1.2.1. Market Revenue and Forecast (2020-2032)

12.1.3. Banking, Financial Services and Insurance (BFSI)

12.1.3.1. Market Revenue and Forecast (2020-2032)

12.1.4. Media and Entertainment

12.1.4.1. Market Revenue and Forecast (2020-2032)

12.1.5. Travel & Tourism

12.1.5.1. Market Revenue and Forecast (2020-2032)

12.1.6. E-commerce

12.1.6.1. Market Revenue and Forecast (2020-2032)

12.1.7. Others

12.1.7.1. Market Revenue and Forecast (2020-2032)

Chapter 13. Global Chatbot Market, Regional Estimates and Trend Forecast

13.1. North America

13.1.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.1.6. U.S.

13.1.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.6.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.1.7. Rest of North America

13.1.7.1. Market Revenue and Forecast, by End User (2020-2032)

13.1.7.2. Market Revenue and Forecast, by Application (2020-2032)

13.1.7.3. Market Revenue and Forecast, by Type (2020-2032)

13.1.7.4. Market Revenue and Forecast, by Product (2020-2032)

13.1.7.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.2. Europe

13.2.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.6. UK

13.2.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.7. Market Revenue and Forecast, by Product (2020-2032)

13.2.8. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.9. Germany

13.2.9.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.9.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.9.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.10. Market Revenue and Forecast, by Product (2020-2032)

13.2.11. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.12. France

13.2.12.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.12.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.12.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.12.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.13. Market Revenue and Forecast, by Vertical (2020-2032)

13.2.14. Rest of Europe

13.2.14.1. Market Revenue and Forecast, by End User (2020-2032)

13.2.14.2. Market Revenue and Forecast, by Application (2020-2032)

13.2.14.3. Market Revenue and Forecast, by Type (2020-2032)

13.2.14.4. Market Revenue and Forecast, by Product (2020-2032)

13.2.15. Market Revenue and Forecast, by Vertical (2020-2032)

13.3. APAC

13.3.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.6. India

13.3.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.8. China

13.3.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.9. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.10. Japan

13.3.10.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.10.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.10.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.10.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.10.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.3.11. Rest of APAC

13.3.11.1. Market Revenue and Forecast, by End User (2020-2032)

13.3.11.2. Market Revenue and Forecast, by Application (2020-2032)

13.3.11.3. Market Revenue and Forecast, by Type (2020-2032)

13.3.11.4. Market Revenue and Forecast, by Product (2020-2032)

13.3.11.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4. MEA

13.4.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.6. GCC

13.4.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.8. North Africa

13.4.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.9. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.10. South Africa

13.4.10.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.10.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.10.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.10.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.10.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.4.11. Rest of MEA

13.4.11.1. Market Revenue and Forecast, by End User (2020-2032)

13.4.11.2. Market Revenue and Forecast, by Application (2020-2032)

13.4.11.3. Market Revenue and Forecast, by Type (2020-2032)

13.4.11.4. Market Revenue and Forecast, by Product (2020-2032)

13.4.11.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.5. Latin America

13.5.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.5. Market Revenue and Forecast, by Vertical (2020-2032)

13.5.6. Brazil

13.5.6.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.6.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.6.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.6.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.7. Market Revenue and Forecast, by Vertical (2020-2032)

13.5.8. Rest of LATAM

13.5.8.1. Market Revenue and Forecast, by End User (2020-2032)

13.5.8.2. Market Revenue and Forecast, by Application (2020-2032)

13.5.8.3. Market Revenue and Forecast, by Type (2020-2032)

13.5.8.4. Market Revenue and Forecast, by Product (2020-2032)

13.5.8.5. Market Revenue and Forecast, by Vertical (2020-2032)

Chapter 14. Company Profiles

14.1. IBM Corporation

14.1.1. Company Overview

14.1.2. Product Offerings

14.1.3. Financial Performance

14.1.4. Recent Initiatives

14.2. Google

14.2.1. Company Overview

14.2.2. Product Offerings

14.2.3. Financial Performance

14.2.4. Recent Initiatives

14.3. Microsoft

14.3.1. Company Overview

14.3.2. Product Offerings

14.3.3. Financial Performance

14.3.4. Recent Initiatives

14.4. AWS

14.4.1. Company Overview

14.4.2. Product Offerings

14.4.3. Financial Performance

14.4.4. Recent Initiatives

14.5. Oracle

14.5.1. Company Overview

14.5.2. Product Offerings

14.5.3. Financial Performance

14.5.4. Recent Initiatives

14.6. Acuvate

14.6.1. Company Overview

14.6.2. Product Offerings

14.6.3. Financial Performance

14.6.4. Recent Initiatives

14.7. Aivo

14.7.1. Company Overview

14.7.2. Product Offerings

14.7.3. Financial Performance

14.7.4. Recent Initiatives

14.8. Artificial Solutions

14.8.1. Company Overview

14.8.2. Product Offerings

14.8.3. Financial Performance

14.8.4. Recent Initiatives

14.9. Botsify Inc

14.9.1. Company Overview

14.9.2. Product Offerings

14.9.3. Financial Performance

14.9.4. Recent Initiatives

14.10. Creative Virtual Ltd.

14.10.1. Company Overview

14.10.2. Product Offerings

14.10.3. Financial Performance

14.10.4. Recent Initiatives

Chapter 15. Research Methodology

15.1. Primary Research

15.2. Secondary Research

15.3. Assumptions

Chapter 16. Appendix

16.1. About Us

16.2. Glossary of Terms

Thanks for reading you can also get individual chapter-wise sections or region-wise report versions such as North America, Europe, or the Asia Pacific.

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